Reference

How halina777 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, how we use it to process your GCash, Maya or InstaPay transactions, and what rights you hold over that information.

Data collected at account openingGCash, Maya, InstaPay payment data handlingYour right to access and correct your dataCookie and device tracking disclosureHow to reach us about privacy concerns
halina777 How halina777 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to request a correction or need to flag a concern about how we handled your information, our support team is the direct line. You can reach us through live chat inside your account, by email or through the contact form on our website. We aim to acknowledge privacy requests within a reasonable period and respond fully in line with the rights outlined below.

Live Chat Open your account dashboard and tap the chat icon. This is the fastest path for urgent data questions, including GCash or Maya transaction concerns.
Email Support Send your privacy request to our support email address listed in the account help section. Include your registered mobile number so we can verify your identity before responding.
Contact Form Use the on-site contact form and select Privacy Request from the subject dropdown. We route these separately from general account queries so nothing gets missed.
DATA PROTECTION PRACTICE

How We Protect and Manage Your Data

Security and transparency are the two pillars of how we run account data. We use SSL encryption across the platform, including during GCash, Maya and InstaPay payment flows, so data in transit stays protected. Account access uses OTP verification — each login on a new device triggers a one-time code sent to your registered mobile number. Cookies on our site are used for session management and basic analytics; you can adjust cookie preferences through your browser settings at any time. If you close your account, we flag your data for deletion according to the retention schedule, keeping only what local regulations require us to hold.

SSL Encryption

All data moving between your device and our servers is protected by SSL, covering account login, GCash deposits, Maya withdrawals and InstaPay transfers equally.

OTP Login Verification

New device logins require a one-time code sent to your registered mobile number. This step blocks unauthorised access even if someone has your password.

Cookie Controls

We use session and analytics cookies only. You can manage these through your browser settings; disabling analytics cookies does not affect your account or payment functions.

Data Retention Schedule

Active account data is kept while your account is open. After closure, we retain only what local law requires, then permanently delete the rest on schedule.

Your Privacy Questions Answered

These are the questions we get most often about data rights, account privacy and how our policy works in practice for Philippines accounts.

We collect your name, email address, registered mobile number and date of birth. If you verify your identity, we also hold a copy of the ID document you submit during that process.

No. We record transaction references and amounts for your payment history, but your GCash or Maya PIN is never transmitted to or stored on our systems. Payment processors handle credential security on their end.

Yes. Submit a data access request through live chat or email, and include your registered mobile number so we can verify your identity. We will provide a summary of the personal data held on your account.

Contact support through live chat or the contact form, select the Account Data topic, and describe the correction needed. Some fields can be updated directly in your account settings without contacting us.

We share data only with payment processors — including those handling GCash, Maya and InstaPay flows — and with service providers needed to operate the platform. We do not sell your data to advertisers or marketing agencies.

We retain data only as long as local regulations require after an account closure. Once that period ends, your personal data is permanently deleted from our active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.